Shop policies
Care, clearly stated
These policies keep every purchase simple and honest. If anything is unclear, email hello@bloomdontshrink.com.
Digital product refund policy
Because digital products are delivered immediately and cannot be returned, all digital sales are final. That said, care comes first:
- If your download link does not work, email us and a fresh link will be sent promptly.
- If you were charged twice or purchased the wrong item by mistake, email within 7 days and it will be made right.
- If a file arrives damaged or incomplete, a corrected file will be provided.
Physical product refund policy
- If your order arrives damaged or defective, email a photo within 14 days of delivery and a replacement will be sent at no cost.
- If the wrong item arrives, the correct one ships as soon as you let us know.
- Because journals are personal-use items, returns of undamaged books are handled case by case. Reach out and we will find a fair resolution.
Shipping policy
- Orders process within 3 to 5 business days.
- Standard shipping rates and estimated timelines are shown at checkout.
- Tracking numbers are emailed when your order ships, where tracking is available.
- Currently shipping within the United States. For international requests, email first and we will see what is possible.
Privacy policy
Your information is treated with the same care as everything else here.
- We collect only what is needed to complete your order: name, email, shipping address for physical items, and payment details handled entirely by our payment processor. Card numbers never touch this site.
- Your email is used for order confirmation and delivery. If you join the email list, it is used only for Bloom, Don’t Shrink updates, and you can leave at any time.
- Your information is never sold or shared for advertising.
- To ask what information we hold or to have it deleted, email hello@bloomdontshrink.com.
Terms of service
- All products, writing, designs, and imagery on this site are the intellectual property of Bloom, Don’t Shrink and Dr. Adrienne Kennedy.
- Digital products are licensed for personal use only. Please do not redistribute, resell, or share files.
- Printing digital products for your own personal use is welcome.
- Prices are listed in USD and may change; the price at checkout is the price honored.
- These products are reflection and affirmation tools. They are offered with care, and they are not a substitute for therapy or medical support.